Right of Withdrawal & Withdrawal Form

Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

A. Instructions on Withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquired physical possession of the last item.

To exercise your right of withdrawal, you must inform us (Kerstin Ursinus, Leinaustr. 15, 30451 Hannover, Germany, phone: +49 511 44989794, e-mail: info@mamamotion.de) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory.

You can also exercise your right of withdrawal online using our withdrawal form. If you use this online function, we will send you an acknowledgement of receipt on a durable medium (for example by e-mail) without undue delay, stating the content of your withdrawal declaration as well as the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive notice of your withdrawal from this contract. For this reimbursement we will use the same means of payment that you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back, or until you have supplied evidence of having sent back the goods, whichever is the earlier.

You must send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods where that diminished value results from handling the goods in a way that is not necessary to establish their nature, characteristics and functioning.

B. Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it to us.

To:
Kerstin Ursinus
MamaMotion
Leinaustr. 15
30451 Hannover
Germany
E-mail: info@mamamotion.de

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

____________________________________________

Ordered on (*): ________________ / received on (*): _________________

Name of consumer(s): ____________________________________________

Address of consumer(s): ____________________________________________

Signature of consumer(s) (only if this form is submitted on paper): ____________________________________________

Date: ____________________

(*) Delete as appropriate.

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